Privacy Policy

Privacy Notice

Funeral Diary is a trading style of Funeral Diary Ltd; in this privacy notice we refer to Funeral Diary Ltd as FD, we, us or our. For more information about FD, please visit our website www.funeraldiary.co.uk (Website).

We are committed to protecting the personal data of individuals we engage with when carrying out our business activities (referred to in this privacy notice as you or your). This privacy notice sets out why and how we will process the personal data that we collect from you, or that you provide to us (which may include via a third party). Please read this privacy notice carefully.

For the purpose of the applicable data protection laws, Funeral Diary Ltd (company number: 11462863) is the data controller of your personal data. If you have any questions, you may contact us at legal@funeraldiary.co.uk.

What Personal Data We Process, How We Use It and Our Lawful Basis

When you engage with FD, you may provide us with your personal data. We may collect and process such personal data as described in this privacy notice.

Carrying out our business activities

If you are providing us with services such as accountancy or legal advice, we will process your contact details including your name, email address and phone number. Our lawful basis is performance of a contract.

We may aggregate and anonymise your personal data to create datasets and reports. This is not considered personal data and is used for legitimate business interests.

To administer and protect our business and website including troubleshooting, data analysis and hosting.

To use analytics to improve our services, marketing and customer experience.

Compliance with legal obligations

We may process your personal data to comply with legal or regulatory requirements.

We do not use your personal data for marketing. If this changes, we will request your consent.

Who Provides Us With Your Personal Data

We collect personal data directly from you via email, phone or website forms. We may also receive it from third parties such as referrals.

Who We Share Your Personal Data With

Third party service providers

We use selected providers for hosting, email and cloud storage such as Microsoft. They only process data as necessary.

Legal obligations

We may share your data with regulators or law enforcement where required.

Transfers of Your Personal Data

We do not transfer data outside the UK except where required for cloud services. Where needed, safeguards such as contractual clauses are used.

Data Retention

We store your personal data in line with legal and regulatory requirements.

Your Data Privacy Rights

• Access your data
• Request correction of inaccurate data
• Request erasure where applicable
• Receive your data in a structured format
• Object to or restrict processing
• Withdraw consent at any time
• Object to automated decision making
• Lodge a complaint with the ICO

To exercise your rights, contact us via email.

Cookies

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Contacting Us and Complaints

If you have any questions, email legal@funeraldiary.co.uk.

If unresolved, you may contact the Information Commissioner’s Office at www.ico.org.uk.

Changes to Our Privacy Notice

Updates will be posted on this page. Please check regularly.

This privacy notice was last updated in March 2026.

Third Party Websites

Our website may contain links to third party sites. We are not responsible for their privacy practices.